i used to love bitplay. but last night i sent my deposit and they never put it on my game. i have spent at least an hour talking to live chat support, who has made it abundantly clear that they do not care to help me. i have emailed support and attached my ltc receipt and transaction hash to prove payment. they haven't bothered replying. live support has blocked me, although i was not offensive or belligerent. i tried to call and i get a recording saying the line is currently busy. at this point, i have no other choice than to believe that they have stolen my money. and all the while, i am being treated as though i am the one who has done something wrong. UNACCEPTABLE!
4142 people found this review useful
Large vary of games, fantastic customer service, and crazy fast withdrawals. Fan for life.
7465 people found this review useful
What can I say? It's everything I expected it to be. Staff is friendly and prompt with their responses to my emails or online chat. The pay outs are real and very quick! Couldn't ask for a better online casino!!
8101 people found this review useful
So I've deposited a good couple of times with Yabby and have been on the very cusp of cashing out but would get caught up in the fun of the game and before long realize oops there goes my deposit oh well lol so when I actually beat the wager requirement for some free spins (which has actually been happening to me a decent amount lately, thanks Lady Luck!) I had forgotten I hadn't done any form of KYC. So I promptly uploaded the documents I needed to and well I'm not going to mention how long it took but not only the verification process for my KYC but the payout as well was some of the fastest I've seen from any online casino. I will definitely continue to play at Yabby and who knows maybe one of these times I'll pay more attention and cashout from a deposit rather than free spins lol
1370 people found this review useful